THE OUTCALL SPA

Your questions answered

FAQ

We are specialists in bringing the whole spa experience to your premises (be it your house or hotel). Most of the home massages (or housecall massages) that are available today are performed by individual freelancers. The Outcall Spa is unique because all our massage therapists are certified and trained and they bring along a full set of spa supplies to create a spa station at your premises. Our goal is to give you the atmosphere, service standard of a premium spa, right in your own home. Oh yes, we bring along a spa-size massage bed too!

Our service covers the entire island of Singapore, including Sentosa (Note: There is a surcharge of $15 just to cover the entrance fee to the resort island.)

 Certainly. We can come to wherever you are in Singapore and transform it into a temporary spa during the treatment. Let us know your hotel name and room number, we will be there at the booking timing.

Our hotlines are manned from 11am to 12 midnight, 7 days a week. You can call, email or sms/whatsapp anytime during these hours to make a booking. If you want a booking past midnight, the actual booking request must be made before midnight on that night.
Yes. You will also receive a confirmation email with the date and time of the appointment and the name of your therapist.

 No, there are no further surcharges. We pride ourselves for having the ability to provide our services till 2am.

You can still make changes up to 5 hours before your spa appointment time, subject to availability of our new timing request. Your payment will be transferred over to the new appointment time.

 It takes less than 10 minutes to complete the full massage setup.

You may make a request and we will try our best to accommodate. However, we are unable to guarantee that you will get your preferred therapist as it depends on her/his availability. Making an advanced massage booking will give you a higher chance of securing your preferred therapist.

Our therapist will check regarding her availability. If her time slot allows, she can extend the treatment and collect the additional payment from you in cash. Receipts will only be issued the following day.
You can reschedule your appointment up to 5 hours before the appointment However, if you wish to cancel the booking with less than 5 hours to the appointment time, you will have to forfeit 50% of your booking fee. Refunds will be processed within 3 working days. If we have arrived at your premises and you decide to cancel the appointment, your booking fee will be 100% forfeited. In the event that your payment has not been collected, we will send the invoice to you. Payment that is not received by the stipulated time will be handled according to our standard finance procedures for payment recovery.

Our timing begins once the therapist has started the session (after the spa station is set up) and will last for the agreed duration according to the start time. If the customer requires a break or pause, the time will not be extended automatically due to our tight booking schedule. We strongly encourage our customers to settle all errands before or after the treatment period, so that you can have an enjoyable and undisturbed pampering session with us.

In this unlikely event that you are unable to proceed with the massage therapist that has been assigned to you, you may request to stop the service within 15 minutes after the treatment started. We will reschedule another time slot with another therapist. However the change may not take effect immediately, and will likely to be rescheduled within a week, or as soon as we have an available slot.

Yes, you can! The Outcall Spa is a provider for many private events and specialises in making the day a special one for all attending. Whether it is an intimate party or an event for hundreds, we can tailor the party to your needs and budget. We provide all the equipment plus towels, creams or oils etc needed. You don’t have to prepare anything. Just give us a call or SMS at 8782 0561, or email us with the details and we can provide a detailed quote. Read more

Our therapists offers all types of full body massages as they are all certified. Our most popular request is the Swedish massage, followed by Deep Tissue and Tui-na (Traditional Chinese Massage). You may choose your preferred therapy here(hyperlink to spa menu page) for more details on the types of massages we offer. Our therapists can tailor a full body massage to suit your preference – just let the therapists know when they arrive.
The Outcall Spa is the only mobile spa company that uses specialised pregnancy massage beds (additional $20) for our heavily pregnant mothers-to-be. The bed is made in the USA and is designed to cater specifically for the mother’s bump allowing for maximum comfort in a face-down position. For more details on this bed, refer to this link. With all the aches that your pregnancies brings to you, lying face down during your prenatal massage is the best way to pamper yourself and release your back ache!

No. The Outcall Spa is a professional organisation. We will not request, entertain or provide any form of service beyond massage. Clients who disrespect the dignity of our therapists will be referred without hesitation to the authorities. If our massage therapist is made to feel uncomfortable or in danger at any point during the appointment, she can activate help with a press of an emergency button that she is equipped with and leave the premises immediately.

Family Affair 120min

$298

The adult gets a 90min body massage while the little one get a 30min body massage without feeling leave out

Gentlemen's Grooming
Gentlemen's Grooming
$178
Men often face issues with chipped nails and rough, flaky skin due to feet being kept in closed shoes for many hours each day. The Outcall Spa’s Gentlemen’s Grooming will buff, shine and help remove calluses that have been built up through hours of walking and work. Enjoy the difference that fresh, baby-like skin on your feet and hands can give you in the comfort and privacy of your own home. Soak | Shape | Cuticle Care | Buff | Scrub | Massage
Couple Massage
Two-gether (Couples Massage)

60min | $368

90min | $468
120min | $568

This luxurious treat is especially unique because it is meant to be shared! Show your love in a unique and memorable way as you immerse yourself in an oasis of health, relaxation and love with the special one in your life. The synchronized treatments can also be tailored to meet your individual needs. Be assured of pure soothing relaxation as you and your partner allow the stress of the week to melt away and slip into a moment of tranquility together.

Close up of a beautiful woman enjoying back massage at beauty spa
The Perfect Touch

$298

Rejuvenate with a 90min body massage and 30min foot reflexology, feels renew from head to toe

FOOT REFLEXOLOGY
Foot Reflexology

90min | $238

120min | $298

Foot reflexology is an alternative medical practice involving the application of pressure to specific points on the feet. This is done using thumb, finger, and hand massage techniques with the use of oil or lotion. Pressure applied to the foot brings relaxation and healing to the corresponding area of the body which helps to decrease stress and anxiety and lower blood pressure.

Tuina Massage by The Outcall Spa
TUINA Massage

90min | $238

120min | $298

Pronounced “twee nah”, this traditional Chinese massage style is famous for its health benefits. Regain your health as you remove blockages and the build-up of toxins in your body with techniques based on the same principles as acupuncture, except that the hands and fingers are used instead of needles. Let our fully certified Singapore massage therapists carefully remove the blockages in your system and help you regain a healthful flow in your qi

Deep Tissue Massage Singapore
Deep Tissue

90min | $238

120min | $298

Let us get deep into those knots that have been keeping you up at night with our personalized variation of the Deep Tissue Massage. Let us help you leave that stress-induced tension outside the bedroom door as we deliver our perfectly choreographed intensive muscle massage that will leave your senses tingling.

TOS signature massage
TOS Signature Massage

90min | $238

120min | $298

This trademarked therapy session is The Outcall Spa’s best selling treatment as it blends perfectly the soothing strokes of a good Swedish massage together with pin-point accurate pressure for deep tissue relief. This head-to-toe massage will relax not just your aching body, but will also unravel your tired mind in unison.

Head Massage Singapore
Swedish Massage

90min | $238

120min | $298

This soothing therapy is designed for working adults who have their hands full keeping pace with careers, education, homes, children and more. Using long, soothing strokes typical of Swedish Massage, the masseuse will ever so gently loosen tensed up muscles and help you find relief amidst the stiff joints.

Spa Gelish Manicure and Pedicure
Spa gelish manicure & pedicure
$188

Worry less about your nails with our gelish manicure and pedicure services. Immerse yourself into a spa experience at the comfort of your home as we pamper your nails with a soak-off and proper cuticle care. Choose the colours you want from our wide range of polish and styles to doll up your hands and feet

Soak | Shape | Cuticle Care | Buff | Scrub  | Polished with Gel Polish

manicure for man
Gentleman's grooming
$168

Men often face issues with chipped nails and rough, flaky skin due to feet being kept in closed shoes for many hours each day. The Outcall Spa’s Gentlemen’s Grooming will buff, shine and help remove calluses that have been built up through hours of walking and work. Enjoy the difference that fresh, baby-like skin on your feet and hands can give you in the comfort and privacy of your own home. Soak | Shape | Cuticle Care | Buff | Scrub

Manicure Pedicure
spa classic manicure & pedicure
$178

Indulge in a full classic manicure and pedicure experience as we provide everything that’s needed for you to immediately switch to relaxation mode. The full spa experience is brought to your doorstep making it fuss-free for you. Included in the package is a soak-off which is a treat that will definitely make you feel pampered. With our professional manicurist, ensure that your nails and cuticles are well taken care of. We use OPI Infinite Shine polish, to allow the colours on your nails to have greater longevity and shine, lessening the worries you have when it comes to caring for it.

Soak | Shape | Cuticle Care | Buff | Scrub  | Polished with OPI Infinite Shine

PRENATAL MASSAGE
90min | $268

120min | $348

Prenatal massage is designed to ease all those back-pains and aches faced by heavily pregnant mommies with sessions going up to 90mins at a time. Prenatal massage is suitable for mummies gestation period falls between week 20 to week 36. However, please consult your physician prior to any massage session.
TOS signature massage
TOS SIGNATURE MASSAGE
90min | $238
120min | $298
This trademarked therapy session is The Outcall Spa’s best selling treatment as it blends perfectly the soothing strokes of a good Swedish massage together with pin-point accurate pressure for deep tissue relief. This head-to-toe massage will relax not just your aching body, but will also unravel your tired mind in unison.
HOME MASSAGE CARD

90min | $300

120min | $350
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