An injury at home prevented Ms Chong Li Yuen from going for her regular massage.
But that incident last September sparked an idea – a mobile massage service that provides a full spa experience in the client’s home.
She tells The New Paper on Sunday: “In-home spa and massage service are common in Western countries, but you cannot find a reputable one here.”
The 36-year-old decided to rope in a friend for the business venture.
Together with Ms Stella Tan, 35, owner of an interior design firm, they figured the business needed drivers, therapists and vans to transport equipment including a massage bed, towels, essential oils and even ginger tea.
Their only experience with massage techniques was what they had received as customers.
But when the duo launched The Outcall Spa in April, it was immediately popular. It receives an average of six appointments daily and double that on a good day.
Ms Tan says: “We didn’t expect such a huge response, so we had to advertise to hire not just more manpower but the right people to represent the company.”
To sieve out the good from the bad, Ms Tan tried out the massage therapists.
The Outcall Spa brings the spa straight to you, providing quality massage in the comfort of your own home. TNP PHOTO: ARIFFIN JAMAR
“We had 50 to 60 people interviewing for the job, and Stella ended up receiving a lot of free massages,” says Ms Chong.
The pair now hire eight employees – four are therapists, and the rest are drivers and customer service staff.
Ms Tan says: “Since this is a mobile business, there is no limit on scalability. The more staff we employ, the more appointments we can take.”
The Outcall Spa is a hit among people with erratic schedules.
Mr Victor Cui, 44, a chief executive officer, is a regular customer. He travels three to four days a week and is often home only late at night. With The Outcall Spa, he manages to have his massages even at 11pm.
Says Mr Cui: “I book an appointment once a week, and once the massage ends at 1am, I can walk a few steps to my bedroom and fall asleep immediately.”
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$298
The adult gets a 90min body massage while the little one get a 30min body massage without feeling leave out
60min | $368
This luxurious treat is especially unique because it is meant to be shared! Show your love in a unique and memorable way as you immerse yourself in an oasis of health, relaxation and love with the special one in your life. The synchronized treatments can also be tailored to meet your individual needs. Be assured of pure soothing relaxation as you and your partner allow the stress of the week to melt away and slip into a moment of tranquility together.
$298
Rejuvenate with a 90min body massage and 30min foot reflexology, feels renew from head to toe
90min $238
Foot reflexology is an alternative medical practice involving the application of pressure to specific points on the feet. This is done using thumb, finger, and hand massage techniques with the use of oil or lotion. Pressure applied to the foot brings relaxation and healing to the corresponding area of the body which helps to decrease stress and anxiety and lower blood pressure.
90min $238
Pronounced “twee nah”, this traditional Chinese massage style is famous for its health benefits. Regain your health as you remove blockages and the build-up of toxins in your body with techniques based on the same principles as acupuncture, except that the hands and fingers are used instead of needles. Let our fully certified Singapore massage therapists carefully remove the blockages in your system and help you regain a healthful flow in your qi
90min $238
Let us get deep into those knots that have been keeping you up at night with our personalized variation of the Deep Tissue Massage. Let us help you leave that stress-induced tension outside the bedroom door as we deliver our perfectly choreographed intensive muscle massage that will leave your senses tingling.
90min $238
This trademarked therapy session is The Outcall Spa’s best selling treatment as it blends perfectly the soothing strokes of a good Swedish massage together with pin-point accurate pressure for deep tissue relief. This head-to-toe massage will relax not just your aching body, but will also unravel your tired mind in unison.
90min $238
This soothing therapy is designed for working adults who have their hands full keeping pace with careers, education, homes, children and more. Using long, soothing strokes typical of Swedish Massage, the masseuse will ever so gently loosen tensed up muscles and help you find relief amidst the stiff joints.
Worry less about your nails with our gelish manicure and pedicure services. Immerse yourself into a spa experience at the comfort of your home as we pamper your nails with a soak-off and proper cuticle care. Choose the colours you want from our wide range of polish and styles to doll up your hands and feet
Soak | Shape | Cuticle Care | Buff | Scrub | Polished with Gel Polish
Men often face issues with chipped nails and rough, flaky skin due to feet being kept in closed shoes for many hours each day. The Outcall Spa’s Gentlemen’s Grooming will buff, shine and help remove calluses that have been built up through hours of walking and work. Enjoy the difference that fresh, baby-like skin on your feet and hands can give you in the comfort and privacy of your own home. Soak | Shape | Cuticle Care | Buff | Scrub
Indulge in a full classic manicure and pedicure experience as we provide everything that’s needed for you to immediately switch to relaxation mode. The full spa experience is brought to your doorstep making it fuss-free for you. Included in the package is a soak-off which is a treat that will definitely make you feel pampered. With our professional manicurist, ensure that your nails and cuticles are well taken care of. We use OPI Infinite Shine polish, to allow the colours on your nails to have greater longevity and shine, lessening the worries you have when it comes to caring for it.
Soak | Shape | Cuticle Care | Buff | Scrub | Polished with OPI Infinite Shine
120min | $348
90min $300
